The player can reopen this complaint at any time. You decide when and for which bet. . Consequently, we are unable to investigate further and have no choice but to reject this complaint. You can use the Back Up Bet for one of your bets. We rejected the complaint because the player didn't respond to our messages and questions. I made my first deposit at [HOST] expecting me to have the. HERE'S HOW IT WORKS: Make a first deposit of €10 or more.